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Technical Services Representative
3 semanas atrás
We are seeking a skilled Field Support Specialist to provide on-site technical support to our clients.
The successful candidate will be responsible for resolving technical issues with various equipment and systems, providing excellent communication skills to ensure client satisfaction, working effectively in a team environment, and being self-motivated and disciplined under pressure.
This role requires strong troubleshooting skills and experience on networks. A tertiary IT qualification is an advantage but not essential.
The ideal candidate will possess solid problem-solving skills, excellent communication abilities, and the ability to work independently with minimal supervision.
Key Responsibilities:- Resolving technical issues with various equipment and systems
- Providing exceptional customer service and ensuring client satisfaction
- Collaborating with the team to achieve project goals and objectives
- Working independently with minimal supervision and prioritizing tasks efficiently
- Grade 12 or equivalent qualification
- Tertiary IT qualification an advantage but not essential
- Driver's license and own transport required (company vehicle provided)
- Neat and tidy appearance, with ability to wear company-provided attire
- Solid troubleshooting skills and experience on networks
- Team Player
- Winning mindset
- Self-motivated and disciplined
- Ability to handle pressure and complexity
- Innovative