
Customer Service Representative
Há 5 dias
Job Title: Customer Service Representative
Job DescriptionThe primary objective of this role is to ensure customer satisfaction and deliver exceptional service experiences in a retail environment. This involves providing expert advice on products, resolving customer queries, and maintaining a high level of merchandise presentation.
- Key Performance Areas:
- Consumer satisfaction
- Stock management
- Sales and revenue growth
To succeed in this role, you will need the following skills and qualifications:
- Matric or equivalent qualification
- Fluent English language skills, with preference for local language proficiency
- Minimum 2 years experience in a retail or customer-facing environment
- Experience working in a team and contributing to sales targets
This role offers a competitive salary package, including:
- Base salary
- Bonuses and incentives
- Opportunities for career advancement and professional development
Additional information about the role includes:
- Working hours are Monday to Friday, 9am to 6pm
- Weekends are worked on a rotational basis
- Must be able to work flexible hours, including evenings and weekends
- Annual leave entitlement
- Employee discounts on company products and services
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