Customer Service Representative

Há 5 dias


Natal, Rio Grande do Norte, Brasil beBeeCustomerService Tempo inteiro R$800.000 - R$1.200.000

Job Title: Customer Service Representative

Job Description

The primary objective of this role is to ensure customer satisfaction and deliver exceptional service experiences in a retail environment. This involves providing expert advice on products, resolving customer queries, and maintaining a high level of merchandise presentation.

  • Key Performance Areas:
    • Consumer satisfaction
    • Stock management
    • Sales and revenue growth
Required Skills and Qualifications

To succeed in this role, you will need the following skills and qualifications:

  • Matric or equivalent qualification
  • Fluent English language skills, with preference for local language proficiency
  • Minimum 2 years experience in a retail or customer-facing environment
  • Experience working in a team and contributing to sales targets
Benefits

This role offers a competitive salary package, including:

  • Base salary
  • Bonuses and incentives
  • Opportunities for career advancement and professional development
Others

Additional information about the role includes:

  • Working hours are Monday to Friday, 9am to 6pm
  • Weekends are worked on a rotational basis
  • Must be able to work flexible hours, including evenings and weekends
  • Annual leave entitlement
  • Employee discounts on company products and services


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