Senior Business Systems Architect

1 semana atrás


São Paulo, São Paulo, Brasil beBeeCRM Tempo inteiro US$80.000 - US$120.000
About the Role

As a Staff Architect CRM, you will be responsible for defining end-to-end CRM strategies, interfacing with stakeholders across departments, and ensuring architectural integrity while modernizing complex legacy CRM ecosystems in highly regulated environments.

This involves leading CRM platform selection, integration design, and modernization strategy. You will architect scalable, secure, and compliant CRM implementations (D365, Salesforce, HubSpot).

You will collaborate with functional stakeholders to translate business processes into technical solutions. Develop data models and workflows for constituent engagement, service delivery, and case management.

Define and enforce architecture standards across delivery teams. Guide internal and external engineering teams through execution. Ensure platform governance, extensibility, and data residency compliance.

This would make you an ideal candidate: Bachelor's Degree in Computer Science, Engineering, or a related field, 8+ years of experience working in Software Architecture, 5+ years of experience working in CRM systems, proven experience delivering public sector or highly regulated CRM solutions.

Familiarity with Microsoft Dynamics 365 CRM modules, Salesforce CRM, and HubSpot CRM. Proficiency with REST/SOAP APIs, data sync strategies, and middleware integration. Excellent communication and stakeholder management in cross-functional/government settings.

Advanced English Level is required for this role, as you will work with US clients. Effective communication in English is essential to deliver the best solutions to our clients and expand your horizons.

Benefits:

  • A competitive salary
  • Paid time off
  • National holidays celebrated
  • Sick leave
  • Refundable annual credit
  • Team-building activities
  • Birthday day off

About the Company

The company champions autonomy, open communication, and respect for diversity as core values. The People Care team supports employees from day one with everything from time-off requests to wellness check-ins.

The Accounts Management team ensures smooth, effective client relationships, allowing professionals to focus on their work. The company offers a 100% remote work environment with coworking spaces across LATAM, where employees can connect with teammates and grow their network.



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