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Quality Assurance Specialist

2 meses atrás

Paulínia, São Paulo, Brasil ECO SYSTEM - PRESERVACAO DO MEIO AMBIENTE LTDA Tempo inteiro
Customer Service Representative - Quality Assurance

As a key member of our team, you will be responsible for providing exceptional customer service while ensuring the highest quality of our products and services. Your primary focus will be on resolving customer complaints and issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a prompt and professional manner
  • Collaborate with internal teams to resolve customer complaints and improve overall customer satisfaction
  • Develop and implement quality control processes to ensure consistency and excellence in our products and services
  • Provide feedback and suggestions for process improvements to enhance customer experience

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Experience in customer service or quality assurance is an asset

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package