Operations Specialist

Há 1 mês


São Paulo, São Paulo, Brasil Instaleap Tempo inteiro

As an Ops Specialist at Instaleap, you will play a key role in helping our clients achieve their operational goals. Your responsibilities will include analyzing data related to product usage, delivering training to clients, and resolving doubts on product usage and configuration. You will also be responsible for carrying out weekly follow-up calls with our clients, escalating product or customer issues, and creating documentation and presentations to help clients use our product effectively. Your experience in operations and logistics will be invaluable in shaping our clients' success. You will have the opportunity to work with a variety of tools, including Excel, and will be expected to demonstrate excellent communication and organizational skills. Native Spanish and intermediate English are required, as well as the ability to work well under pressure. Knowledge of last-mile operations or logistics is a plus. We offer a hybrid work environment, flexible hours, and a workstation paid BYOD or company-provided machine.



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