North America eCommerce Technology Strategist

A technology leader is sought for a North America eCommerce role that will drive the strategy and execution of Mondelez's growing online business. This critical position will partner with both the North American Ventures team and the global eCommerce IT organization to deliver business results.

The ideal candidate will possess a blend of strategic vision, technical expertise, and project management skills, with a strong understanding of the eCommerce landscape. They will be responsible for developing and executing the North America eCommerce technology strategy, aligning with global eCommerce goals and supporting B2C, D2C, and EB2B models.

Key Responsibilities:

• Strategic Leadership & Vision: Develop and execute the North America eCommerce technology strategy, aligning with global eCommerce goals and supporting B2C (Digital Shelf & Distributed Commerce), D2C, and EB2B models.
• Tech Stack Ownership & Roadmap: Serve as the regional product owner for the North American eCommerce tech stack, owning the roadmap and ensuring alignment with the Global eCommerce IT team. Translate business goals into actionable technical requirements.
• Technical Liaison & Project Management: Act as the primary liaison between business stakeholders and technical partners, ensuring alignment, feasibility, and timely execution of projects. Lead external development agency relationships.
• eCommerce Platform Management: Manage D2C platform permissions and data flow across platforms (Shopify+, NetSuite, Celigo, etc.). Provide technical direction for new D2C site launches.
• Data & Compliance: Ensure compliance with data privacy requirements, manage website compliance reviews, and support integrations between the Consumer Data Ecosystem and e-commerce databases.

Required Skills and Qualifications:

• eCommerce Expertise: 3-6 years of experience in the Digital or eCommerce space, with a strong understanding of eCommerce business and technical landscape.
• Technical Proficiency: Demonstrated experience with eCommerce related tech stack – Headless eCommerce, eCommerce Platforms (e.g. Shopify+, Celigo, Contentful, Avalara, Salsify, Netsuite), SEO, PXM, Content Syndication.
• NetSuite Expertise: Strong NetSuite expertise to support our digital systems through the entire order management lifecycle.
• Project Management & Communication: Excellent project management skills, with the ability to influence business leaders, manage vendor relationships, and communicate technical concepts effectively.
• Problem-Solving & Adaptability: Creative problem-solving skills, high emotional intelligence, and the ability to work well across diverse teams.
• Data-Driven & Analytical: Ability to analyze metrics and data to drive business growth.
• Compliance Knowledge: Familiarity with data privacy requirements and accessibility standards.
• Agile experience: Experience using Agile delivery methods.
• Education: Bachelor's degree in Engineering, Computer Science, Mathematics, and/or Business Administration.
• Industry Experience: Experience in Consumer-Packaged Goods or Food industry is a strong plus.

Benefits:

• Mondelez International offers a dynamic work environment that fosters creativity, collaboration, and innovation.
• Opportunities for professional growth and development.
• Competitive compensation and benefits package.
• Hybrid work model available.

Personal Attributes:

• Passionate about digital and the value it can create.
• Curious and energetic, with a desire to learn new technologies.
• Strong team player with excellent interpersonal skills.

Mondelēz International values diversity, equity, and inclusion and is committed to breaking down stereotypes and barriers to ensure representation within the company. The company prioritizes diversity and promotes a culture of belonging.

This role requires the ability to work in a fast-paced environment and adapt to changing priorities. The successful candidate will have excellent communication and interpersonal skills, with the ability to influence and collaborate with cross-functional teams.