Clinical Field Expert

Há 2 dias

Curitiba, Paraná, Brasil beBeeCardiovascular Tempo inteiro R$50.000 - R$70.000

We are a diverse and high-performing team, working together to tackle important health industry challenges. We offer access to the latest tools, information, and training to help you advance your skills and career.

About the Role:

We seek a highly adaptable and self-driven professional to join our clinical field team. This role involves providing device follow-up and implant support for hospitals, clinics, and medical offices as directed by the Regional Sales Team. The successful candidate will demonstrate exceptional flexibility, quickly learn and adapt independently, work effectively under pressure, and maintain a strong sense of professionalism when representing our company to physicians and hospital partners.

The Clinical Field Specialist will focus on supporting the expansion of market share at existing and competitive centers by delivering outstanding clinical support and service excellence aligned with team-driven initiatives. Responsibilities include:

  • Providing clinical device implant support, follow-ups, and on-site training to healthcare centers, educating on the theory and use of software and products.
  • Offering ongoing clinical support, including assessment procedures, complex case management, and program development initiatives.
  • Managing commercial inventory following company guidelines.
  • Tracking, reporting, and assisting in resolving fitting and patient-related issues using corporate procedures.
  • Achieving proficiency in clinical assessment and diagnostic tools relevant to the company's portfolio.
  • Supporting professional education activities by participating in on-site and field training workshops.
  • Assisting with onboarding and continuous education of new Clinical Specialists.
  • Identifying and communicating competitive information to support regional sales initiatives.
  • Collaborating in developing and executing a proactive regional plan with the Regional Manager and team members to enhance market share and improve service quality.
  • Participating in an on-call rotation to provide 24/7 clinical support coverage.

Requirements:

  • Bachelor's degree in science, engineering, nursing, business, or related field, or equivalent work experience.
  • Strong adaptability and tolerance for rapidly changing schedules and environments.
  • Demonstrated ability to self-learn quickly and work independently under high-pressure situations.
  • Early knowledge of industry standards and practices, with the ability to resolve standard issues by following policies and procedures.
  • High level of professionalism and understanding that personal actions directly impact the company's reputation and customer relationships.
  • Knowledge of the cardiovascular field is preferred (e.g., electrocardiography, cardiac electrophysiology, anatomy, and physiology).
  • Fully bilingual in English and Spanish (spoken and written).

We recognize the importance of diversity and inclusion in the workplace and strive to create a welcoming environment for all employees. We are proud to be an equal opportunity and affirmative action employer.

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