Senior Technical Expert

Há 3 dias


Curitiba, Paraná, Brasil beBeeTechnical Tempo inteiro R$82.045 - R$112.530

We are seeking a seasoned Technical Expert to lead our technical operations. The ideal candidate will have 4 to 6 years of experience in managing and resolving incidents efficiently, with expertise in Windows environments.

Key Responsibilities
  • Lead the technical team in incident management and resolution.
  • Oversee the use of Service Now for tracking and documenting incidents.
  • Provide technical guidance on Windows environments to ensure system stability.
  • Collaborate with cross-functional teams to improve service delivery.
Requirements
  • Strong experience in incident management with timely resolution of issues.
  • Proficiency in using Service Now for incident tracking and documentation.
  • Solid understanding of Windows environments and their maintenance.
  • Excellent problem-solving skills to address technical challenges.
Qualifications
  • Bachelor's degree in Computer Science or related field.
  • ITIL Foundation Certification Microsoft Certified: Windows Server Fundamentals


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