Senior Technical Operations Manager

1 dia atrás

Curitiba, Paraná, Brasil beBeeIncident Tempo inteiro R$82.045 - R$112.530
Job Title: Senior Technical Operations Manager

We are seeking an experienced and skilled Senior Technical Operations Manager to oversee our technical operations. The successful candidate will ensure seamless service delivery, manage incidents efficiently, and lead the technical team in resolving issues promptly.

Main Responsibilities
  • Manage technical operations to guarantee high-quality service delivery.
  • Lead the technical team in managing and resolving incidents within set deadlines.
  • Oversee the use of Service Now for tracking and documenting incidents.
  • Provide expertise in Windows environments to ensure system stability.
  • Collaborate with cross-functional teams to improve service delivery.
Key Qualifications
  • Possess strong experience in incident management ensuring timely resolution of issues.
  • Demonstrate proficiency in using Service Now for incident tracking and documentation.
  • Have a solid understanding of Windows environments and their maintenance.
Benefits
  • Opportunity to work with a talented team of professionals.
  • Chance to develop skills and expertise in technical operations.
  • Contribution to delivering high-quality services to customers.

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