
Electrical Support Expert
Há 4 dias
Technical Support Specialist
\\Job Description:\The Technical Support Specialist plays a pivotal role in delivering exceptional customer support for our clients, working remotely from home. Key responsibilities include:
• Handling general inquiries for technical support and after-sales related activities.
• Providing training to partners on daily technical support for customers via phone, email, or face-to-face interactions.
• Resolving and handling technical escalations from customers efficiently.
• Offering expert technical advice to local distributors, installers, and end-users.
- Intermediate English proficiency for speaking and writing.
- Technical degree in electricity, Photovoltaics, Renewable Energy, or comparable courses.
- Advanced knowledge of PV Inverters (on-grid and storage).
- At least 1 year of experience with PV inverters.
- Experience with Distributed Generation.
- Basic knowledge in sizing electrical circuits, PV arrangement, protection circuits, and interpretation of electrical diagrams.
- Knowledge about Brazilian regulation on PV.
- MS Office skills.
As a Technical Support Specialist, you will have the opportunity to work with a dynamic team, providing top-notch support to our clients. This role offers a chance to develop your technical expertise and grow professionally.
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