Customer Interaction Specialist

Há 3 dias


São Paulo, São Paulo, Brasil beBeeCustomer Tempo inteiro US$60.000 - US$100.000
Job Title: Customer Services Liaison

We are seeking a highly skilled and experienced Customer Services Liaison to join our team. This role involves managing customer interactions, analyzing data, and implementing enhancements to optimize the customer experience.

This is a challenging opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills.

Key Responsibilities:
  • Manage customer relationships through various channels.
  • Develop and execute action plans to improve customer satisfaction.
  • Analyze data to identify areas for improvement and implement changes accordingly.
  • Collaborate with internal teams to resolve customer issues and enhance user experience.
Requirements:
  • 3-5 years of experience in customer-facing roles.
  • Strong communication and interpersonal skills.
  • Experience with CRM tools (e.g., Salesforce, HubSpot, Zendesk).
  • Proactive problem-solving skills with a customer-first approach.
Benefits:
  • Competitive salary and bonus scheme.
  • Private health and dental insurance for employees and their families.
  • Life insurance.
  • Monthly meal allowance.
  • Multi-sports card.
  • Commuting allowance.
  • Developmental feedback framework.
  • Unlimited Udemy access and ongoing training.
Additional Information:

Our company values diversity and inclusion, welcoming applicants from all backgrounds.



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