Cloud Integration Solutions Expert

Há 6 dias

São Leopoldo, Rio Grande do Sul, Brasil beBeeConsultant Tempo inteiro R$80.000 - R$110.000

Work with us to create innovative solutions and drive business growth.

Job Role

The SAP Concur Business Process Consultant will be part of a dynamic team, responsible for delivering cloud-based services to customers.

The team focuses on integrations with third-party software, enabling seamless communication between systems.

  • Lead assigned data integration projects from initial contact to project close and transition to support according to project methodology;
  • Manage customer expectations (internal and external) regarding project objectives, deliverables, timeframes, etc. by understanding key business drivers and their prioritization;
  • Utilize technical skills to support customer testing efforts and troubleshooting connectivity, data transformation, and posting issues;
  • Ensure completion of deliverables, manage schedules, meet milestones, deliver results within committed project deadlines;
  • Build relationships with 3rd party partners to ensure seamless and successful integrations;
  • Work on consulting and support cases from the data integration queue through to resolution and/or escalation to R&D;
  • Maintain knowledge of 3rd party tools (e.g., Kibana, etc);
  • Consistently communicate project status with the project manager and/or customer by means of status reports and status calls (as applicable);
  • Develop and maintain knowledge of functional and technical product knowledge, implementation practices, and methodologies;
  • Be aware of and comply with all corporate policies (e.g., data security, compliance, audit, etc).

Requirements

  • Previous experience with technical project management, technical support, consulting, and/or software implementation experience;
  • Basic programming knowledge and SQL skills are desirable;
  • Experience with technical file manipulation (e.g., txt, csv, xls, and xlsx files) is desirable;
  • Experience with Financial Systems (e.g., ERP) is desirable.

Key Skills and Qualities

  • Exceptional written and verbal communication skills in English;
  • Spanish written and verbal communication skills are a plus;
  • Excellent presentation skills;
  • Strong technical consulting skills;
  • Analysis and troubleshooting skills;
  • Project management skills;
  • Strong organizational skills and ability to deliver on commitments;
  • Proven ability to engage and interact with internal & external teams to resolve client issues;
  • Ability to address and manage through ambiguous situations - assess situations, problem-solve, and make decisions.

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