
Medical Information Specialist
1 semana atrás
We are seeking a Medical Information Associate to join our team. This role is responsible for analyzing caller's questions, formulating accurate and concise responses, and maintaining knowledge of project and corporate policies and procedures.
Key Responsibilities:
- Analyze caller's questions to formulate an accurate and concise response using client-approved resources and records inquiries and interactions in the appropriate databases following organizational, client and regulatory guidelines.
- Identify, record and triage adverse events and product complaints according to organizational, client and regulatory guidelines and provide additional support as needed.
- Maintain knowledge of project and corporate policies and procedures including client products, SOPs, protocols, GCPs, and all applicable regulatory requirements.
- Work with internal and external client contacts to resolve inquiries. As needed, researches medical literature and drafts responses for such inquiries.
- Provide administrative support as needed.
Requirements:
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Knowledge of medical terminology and regulations
- High school diploma or equivalent required
What We Offer:
A career opportunity that values professional growth and development, opportunities for advancement, and a collaborative work environment.
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