Key Account Manager

Há 9 horas

Joinville, Santa Catarina, Brasil beBeeAccount Tempo inteiro R$45.000 - R$60.000
Overview of a Key Account Role

Our company aims to optimize the productivity and work-life balance of truck drivers. We strive to deliver a platform that streamlines processes and increases efficiency in the logistics sector.

The role of a key account manager is multifaceted and demanding, requiring strong analytical skills and excellent customer service abilities. This individual plays a pivotal part in helping our clients achieve their goals while adhering to strict safety and compliance regulations.

Responsibilities of a Key Account Manager
  • Determine strategies to maximize revenue per vehicle by leveraging data insights.
  • Negotiate rates with freight brokers to secure the most profitable deals.
  • Monitor driver activities to ensure optimal use of service hours.
  • Balance home time requests with operational needs for accurate billing.
  • Establish daily communication with drivers to enhance productivity and reduce turnover.
  • Track cargo from dispatch to delivery and resolve any issues that arise.
  • Perform administrative tasks including documentation and tracking driver progress.
  • Update load information into our platform.
  • Develop and maintain relationships with freight brokers.
  • Monitor fleet and revenue performance indicators.
  • Collaborate with customers to plan revenue goals and strategy.
Qualifications of a Key Account Manager
  • Proficient in English and Portuguese.
  • High-level negotiation skills.
  • Passionate about delivering exceptional customer service.
  • Assertive communication skills.
  • Resilient and persistent.
  • Strong commercial skills and ability to work towards aggressive goals.
  • Previous experience as an account manager.
  • Proactivity and focus on results.

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