Membership Program Director

Há 22 horas

Rio de Janeiro, Rio de Janeiro, Brasil beBeeFundraiser Tempo inteiro US$65.000 - US$70.000
Job Summary

The Talent Acquisition department at a leading institution hires qualified candidates to fill positions that contribute to the overall strategic success of the organization. Hiring staff based on fit makes significant contributions to the institution's mission.

We prioritize well-being and professional growth, offering comprehensive benefits:

  • Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
  • Work-Life Balance: PTO, paid holidays, flexible work arrangements
  • Financial Wellness: Competitive salary, 403(b) with company match
  • Professional Development: Ongoing training, tuition reimbursement, and career advancement paths

We also offer additional perks:

  • Wellness programs
  • Commuter benefits
  • A vibrant work culture

This role plays a critical part in deepening relationships with key stakeholders, strengthening stewardship practices, and growing philanthropic revenue. The manager will lead fundraising efforts and donor engagement initiatives, serving as a visible ambassador for the organization.

The Membership Manager is responsible for developing and managing membership and individual giving programs, including donor cultivation, renewal, upgrades, and online giving.

Main Responsibilities
  1. Lead all aspects of the membership program, ensuring data-driven strategies for donor acquisition, renewal, upgrades, and lapsed re-engagement
  2. Coordinate with partners to manage direct mail campaigns, renewal communications, and monthly pledge processing
  3. Develop and implement a strategic calendar of fundraising events (e.g., pledge events, meet-and-greets, small cultivation gatherings, appreciation receptions)
  4. Serve as the primary relationship manager for a defined portfolio of leadership donors, prospects, and private foundations; manage cultivation plans and donor moves management process
  5. Collaborate with marketing teams to ensure integrated messaging and digital fundraising efforts across email, web, and social media
  6. Utilize CRM/database systems to track donor activity, segment communications, and report on campaign performance
  7. Partner with programming teams to align pledge drives and on-air fundraising efforts with donor engagement goals
  8. Ensure a high-quality donor experience by responding promptly to inquiries, resolving issues, and providing timely acknowledgments and impact updates
  9. Engage with the organization's leadership, board, and volunteers to identify donor prospects and leverage networks for fundraising success
  10. Identify and pursue new opportunities for donor engagement and community-based fundraising in alignment with the organization's mission and values
  11. Research industry trends and implement best practices in public media fundraising, donor stewardship, and event planning
  12. Track and report on fundraising performance, donor retention, and event outcomes; use metrics to inform strategy and improve effectiveness

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