
Security Automation Specialist
1 semana atrás
Seeking a Security Automation Specialist to drive compelling demos and proof of concepts showcasing our security automation capabilities, integration with third-party services for optimization, and helping the customer understand how to lower their time to identify and contain threats. A strong passion for customer success is critical to the role and collaboration within a radial web organization.
Key Responsibilities:
- Ability to listen to customer problems, work with the sales team, and demonstrate a solution
- Provide Proof of Concept service to pre-sales clients and maintain an ongoing customer relationship
- Ongoing technical touchpoints/health checks with existing customers
- Work in a fast-pace environment under minimal supervision
- Share best practices with other SE's to enhance quality of service and efficiency
- Develop subject matter expertise in assigned products and solutions
- Willing to travel regionally for customers facing activities, as well as marketing and user group events
- Channel feature requests to Product Management to enhance Trend Micro products
- Deliver partner presentations, events, and webinars
Required Qualifications:
- Computer Science degree or diploma or combination of education and pre-sales experience in Security Software and Systems
- Experience working with various Microsoft/Linux software and systems
- Solid multi-tasking, troubleshooting, and problem resolution abilities
- Self-starter with the ability to quickly learn new concepts and technology using self-paced learning management platforms
- Strong verbal and written communication, customer service, account management, and negotiation skills, with the ability to interface with a diverse set of clients including administrators and C-level executives
- Knowledge of Anti-malware, Intrusion Detection and Prevention, Data Loss Prevention, File Integrity Monitoring, Email and Web Security, Syslog, SIEM solutions
- Understanding of MITRE Attack Framework and/or security operations center (SOC) functions
- Sales Engineering experience preferred (2-5 years)
- Experience with Infrastructure as Code (IaC) tools such as Cloud Formation, Terraform etc.
Bonus Points:
- AWS / Microsoft Azure / Google Cloud Certifications
- CISSP – Certified Information Systems Security Professional
Trend Micro provides equal employment opportunity for all applicants and employees. We are committed to diversity and multicultural workforce, and we do not unlawfully discriminate on the basis of race, color, religion, sex, pregnancy and childbirth or related medical conditions, national origin, ancestry, age, physical or mental disability, medical condition, family care leave status, veteran status, marital status, sexual orientation, or gender identity.
About UsWe strive to create a connected world where people can share information safely and securely. Our cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices, and endpoints.
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