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Product Insights Manager
2 meses atrás
We are seeking an experienced and talented individual to join our Customer Experience and Business Trends team at Amazon Servicos de Varejo do Brasil Ltda. As a Product Insights Manager, you will play a key role in driving business decisions by providing actionable insights and recommendations to senior leaders.
Key Responsibilities- Own and Execute End-to-End Analyses: Develop and execute comprehensive analyses to identify opportunities to improve customer experience and assess the landscape for innovations.
- Deliver Key Insights: Perform in-depth analyses and deliver key insights in business, customer experience, and technology areas to inform business decisions.
- Drive Actions: Use insights-driven recommendations to drive actions that impact Amazon customers and improve their experience.
- Collaborate with Stakeholders: Work with senior leaders and cross-functional teams to understand their priorities and develop products and services that meet customer needs.
We are a global team of diverse profiles, skills, and backgrounds, including Product Managers, Software Developers, Data Scientists, and Business Analysts. Our team is dedicated to deeply understanding and improving customer experience globally.
We use a customer-centric approach to determine customer needs and solve problems. Our team stays aware of industry and business trends to inform our work.
Requirements- Experience in Product or Program Management: Proven experience in product or program management, product marketing, business development, or technology.
- Analytical Skills: Proficiency in SQL and experience with statistical analysis tools.
- Education: Bachelor's degree or equivalent.
- Communication Skills: Excellent written and verbal communication skills.
- Language Skills: Proficiency in Portuguese, English, and Spanish.
- Leadership Influence: Experience influencing senior leadership through data-driven insights.
- Functional Team Experience: Experience working across functional teams and senior stakeholders.
