
Shift Operations Manager
Há 5 dias
We are seeking a highly skilled and motivated Shift Manager to join our team in Belo Horizonte, Brazil. The ideal candidate will have a strong background in logistics and supply chain management, with excellent communication and leadership skills.
The Shift Manager will be responsible for the day-to-day operations of delivery stations, including inbound, outbound, and sortation operations. He/She will actively engage with site and regional operations leadership to implement new operational improvements and services.
- Oversee the delivery of Amazon orders to customers
- Build, optimize, and assign delivery routes on each shift
- Communicate with and respond to Amazon Customer Service associates on delivery exceptions and requests
- Lead the delivery station team in daily operations, including inbound, sortation, route assignment, leading meetings, and communicating with internal and external suppliers
- Troubleshoot problems through deep dives, root cause analysis, definition of actions, follow-up on resolution, and escalating as necessary
The successful candidate will possess a Bachelor's Degree in Logistics/Supply Chain/Engineering or related fields. Additionally, they will have:
- Able to influence others without positional authority
- Excellent communication skills, able to simplify complex topics for broad audiences
- Able to handle changing priorities and use good judgment in stressful situations
- Experience in start-up/dynamic environments that dealt with ambiguities
- Willingness to work flexible schedules/shifts/areas, including weekends, nights, and holidays
We are an equal opportunity employer and value diversity in our workplace. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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