Senior Business Development Manager

Há 4 dias

Santa Catarina, Brasil beBeeDigitalMarketing Tempo inteiro R$90.000 - R$120.000
Job Overview

WSI is seeking a highly organized and entrepreneurial-minded Account Manager to manage relationships with small and medium-sized business owners.

Key Responsibilities:
  • Lead the onboarding process for new clients, ensuring smooth transitions and setting expectations for ongoing service.
  • Serve as the main point of contact for SMB owners, understanding their business needs and translating those into actionable strategies.
  • Communicate effectively with the internal delivery team to ensure client requests and concerns are addressed promptly and accurately.
  • Handle client inquiries, either resolving issues personally or collaborating with the delivery team for additional data or solutions as needed.
  • Actively identify opportunities to upsell additional services and close deals to enhance the client's digital marketing strategy.
  • Conduct monthly reporting meetings with clients to review results, discuss recommendations, and create new opportunities for upselling and cross-selling.
  • Efficiently manage time with a typical allocation of 1 hour per client per month, ensuring all tasks and communication are completed within this timeframe. Accurately track time and ensure optimal efficiency.
Requirements:
  • Experience in Digital Marketing: Proven track record managing clients in web development, SEO, PPC, or related digital marketing services.
  • Communication: Excellent communication skills, both verbal and written, with the ability to build strong relationships with clients and internal teams.
  • Entrepreneurial Mindset: Ability to think strategically and creatively to drive business growth and client satisfaction.
  • Upselling Expertise: Experience in identifying upsell opportunities and converting them into revenue-driving actions.
  • Organizational Skills: Highly organized, capable of managing multiple clients simultaneously while tracking time and delivering timely results.
  • Efficiency: Demonstrated ability to work within tight time allocations while maintaining quality service.
  • Client-Focused: Experience working with SMBs, particularly owners or decision-makers, and tailoring marketing strategies to meet their specific lead generation goals.
Preferred Skills:
  • 2+ years of experience in client management within a digital marketing agency or similar role.
  • Proficiency with CRM systems, ClickUp, and other digital marketing tools.
  • Strong problem-solving skills and a solutions-oriented mindset.
What We Offer:
  • Competitive salary.
  • Opportunity to work with a dynamic and innovative team.
  • Opportunities for professional growth and development.
  • Collaborative and supportive work environment.
Equal Opportunity Statement:

We are committed to fostering a diverse and inclusive workplace and encourage applications from all qualified individuals, irrespective of their background.

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