
Senior Customer Service Ambassador
Há 2 dias
Are You Ready to Make a Difference?
Mondelēz International is not the only company leading the future of snacking, and we're looking for talented individuals to join our team.
About the Role- Customer value and service can be improved by optimizing supply chain efficiency and using internal and customer data to support joint initiatives with strategic customers.
- Customer portfolios must be managed, escalations handled, and issues resolved to ensure maximum customer satisfaction.
- Cross-functional teams and customers must work collaboratively to achieve business objectives and improve commercial performance.
We're looking for someone who is passionate about driving their future and accelerating their career. The ideal candidate will have:
- Experience in Customer Service and Logistics (CS&L) and working with customers.
- Experience in fast-moving consumer goods or consumer packaged goods companies.
- Strong analytical and problem-solving skills, with expertise in SAP and MS Office.
- Customer orientation, strong influencing and communication skills, and a focus on delivering productivity, service, and KPIs.
This role offers a unique opportunity to work in a dynamic and innovative environment, collaborating with a talented team to drive business growth and success.
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