
Operational Experience Lead
Há 5 dias
At Keeta, we're part of Meituan's international expansion.
We strive to improve the food delivery industry worldwide with our core belief: 'We help people eat better, live better.'
Currently based in Hong Kong and expanding into Saudi Arabia, we offer exciting opportunities for those who share our vision of revolutionizing delivery and retail.
Our team focuses on enhancing merchant experience through various projects, including product development and process enhancements.
We seek someone with operational experience in user experience, building and operating indicator systems, project management capabilities, and a product-oriented mindset.
Key responsibilities include:
- Understanding the fundamental operations of the food delivery sector and identifying issues merchants encounter across different platforms.
- Driving project initiation, implementation, and achievement within the company.
- Establishing a merchant experience indicator system and guiding project advancement through monitoring and operation of experience indicators.
Candidates should have experience in the food delivery industry or internet companies, and be fluent in English and Portuguese.
Join us in shaping the future of delivery and retail
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