
Deliver Operational Excellence
Há 2 dias
At Amazon, we are constantly striving to improve the delivery experience for our customers. This entails identifying areas for process improvement and implementing targeted solutions that meet operational and business objectives.
To achieve this goal, we seek a skilled Process Lead who can drive data-oriented analysis and adoption of technology solutions. Key responsibilities include:
- Managing process and operational escalations to ensure seamless customer experience;
- Driving business/operational metrics through quantitative decision making; and
- Collaborating with stakeholders to resolve gaps in process areas.
Qualifications include advanced Excel (Pivot Tables, VLookUps) and SQL skills as well as a Bachelor's degree.
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