Tech Support Expert

Há 9 horas

São Paulo, São Paulo, Brasil beBeeCustomerSupport Tempo inteiro R$80.000 - R$120.000
Technical Support Specialist Job Description

The role of a Technical Support Specialist is to provide expert-level support to clients, addressing their technical queries and resolving issues in a timely and professional manner.

This position involves collaborating with various stakeholders, including sales, pricing, credit, legal, finance, and accounting teams to ensure seamless E2E Quote to Cash operations.

Responsibilities include:

  • Investigating problems and proposing resolutions
  • Engaging with clients and providing advanced customer service activities
  • Performing and supporting activities such as bid support, proposal preparation, contract and FOP validation, disputes resolution, and inventory management

To succeed in this role, you should have experience in the US TSS Q2C Operations and tools, agile methodology experience, strong commitment to operational excellence, organizational skills, and high collaborative spirit.

Benefits include career development opportunities, flexible work arrangements, access to cutting-edge technology, and a diverse environment that values equality and fairness.

  • Desktop Support Expert

    Há 4 dias

    São Paulo, São Paulo, Brasil beBeedesktopsupport Tempo inteiro R$3.500 - R$5.500

    Job SummaryWe are seeking a skilled Desktop Support Senior Associate - Field Tech to join our team. This role involves handling technical issues, installing and maintaining desktops and notebooks, and providing expert support to clients.

  • Support Expert

    1 semana atrás

    São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro R$90.000 - R$120.000

    Expert Support SpecialistThe role requires delivering exceptional customer experiences, with a keen understanding of technical concepts and excellent communication skills.Key Responsibilities:Provide technical guidance to customers via phone, email, and chatTake ownership of customer issues through resolution, being empathetic, responsive, resourceful, and...

  • Core Support Expert

    1 semana atrás

    São Paulo, São Paulo, Brasil Docusign Tempo inteiro

    Core Support Expert - Affirmative for People with Disabilities Core Support Expert - Affirmative for People with Disabilities role at Docusign Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify...

  • Tech Expert

    2 semanas atrás

    São Paulo, São Paulo, Brasil Itaú Tempo inteiro

    #CloudAdvocate- #TechEvangelist- #HandsOnCoder- #StartupThinker- Liderará técnicamente (hands-on) um grupo de arquitetos(as) e engenheiros(as) que trabalham em equipes multidisciplinares para construir produtos digitais que encantem nossos clientes;- Contribuirá para formação de High-Tech Teams;- Promoverá e conduzirá Hackathons e/ou Bootcamps;-...

  • Tech Support Expert

    Há 4 dias

    São Paulo, São Paulo, Brasil beBeeSupport Tempo inteiro US$40.000 - US$80.000

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing top-notch technical support to internal and external customers via phone and email.Technical Support: Provide product support to customers, identifying and resolving basic product issues using data collection,...

  • Tech Support Trainee

    1 semana atrás

    São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro R$61.200 - R$97.300

    Tech Support TraineeOur organization prioritizes making a positive impact on our colleagues, partners, customers and society.We drive innovation, unlocking the full potential of resources to shape a more resourceful world.

  • Product Support Expert

    Há 4 dias

    São Paulo, São Paulo, Brasil beBeeCustomerCentric Tempo inteiro R$40.000 - R$80.000

    Technical Support Specialist RoleThis position offers a unique opportunity to serve as the primary point of contact for customers, providing expert technical support and resolving complex issues related to our products. The successful candidate will be responsible for managing customer inquiries, troubleshooting, and escalating critical scenarios to senior...

  • Core Support Expert

    1 semana atrás

    São Paulo, São Paulo, Brasil Docusign Tempo inteiro

    Join to apply for the Core Support Expert role at Docusign Join to apply for the Core Support Expert role at Docusign Get AI-powered advice on this job and more exclusive features. Company OverviewDocusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the...

  • Expert Support Specialist

    Há 6 dias

    São Paulo, São Paulo, Brasil beBeeAccessibility Tempo inteiro R$40.000 - R$80.000

    Expert Support RoleDelivering exceptional customer experiences is at the heart of this position. Key responsibilities include providing comprehensive support for customers with disabilities, ensuring equal access to our services.Key ResponsibilitiesSupporting diverse stakeholders by offering tailored assistance and expert guidance.Collaborating with...

  • Technical Support Expert

    1 semana atrás

    São Paulo, São Paulo, Brasil beBeetechnical Tempo inteiro R$45.000 - R$60.000

    Job Title:Technical Support ExpertAbout the Role:We are looking for a skilled Technical Support Expert to join our team. In this role, you will be responsible for providing top-notch technical support to our clients, identifying and resolving complex technical issues.Main Responsibilities:Provide exceptional technical support via phone, email, and chat...