Regional Operations Director

1 dia atrás

São Paulo, São Paulo, Brasil beBeeOperations Tempo inteiro US$114.491 - US$138.770
LatAm Operations Manager

This role involves leading and optimizing operational activities across LatAm. The successful candidate will be responsible for overseeing market operations, fixed asset management, inventory planning, KPIs, third-party logistics, ERP governance, and process improvements.

  • Market Operations: Lead and coordinate operational strategies aligned with business goals across Brazil and LATAM.
  • Repair Services Management: Implement and oversee service and repair operations to ensure efficiency, quality, and customer satisfaction.
  • Fixed Asset Management: Ensure accurate tracking, utilization, and lifecycle management of company assets.
  • Inventory Planning: Develop and execute inventory strategies to optimize stock levels, reduce obsolescence, and support demand.
  • Backorder Administration: Monitor and manage backorders, ensuring timely resolution and communication with stakeholders.
  • Logistics Management: Supervise third-party logistics providers and internal branch logistics to ensure cost-effective and timely delivery.
  • ERP & Systems Management: Act as the business owner for ERP systems, driving enhancements, integrations, and continuous improvement initiatives (Oracle, Totvs, Manman).
  • IBP/Forecast: Prepare monthly forecast for Brazil and LATAM. Participate in the IBP cycle meetings.
  • CUSTOMER SERVICE: Manage customer service team.
  • Import Process: Supervise import process.
  • Process Improvement: Identify and implement systemic improvements to streamline operations and increase efficiency across the region.

Requirements:

  • Bachelor's degree in Business Administration, Engineering, Supply Chain, or related field (MBA is a plus).
  • 10+ years of experience in operations management, preferably in a regional or multi-country role.
  • Strong knowledge of supply chain, logistics, and inventory management.
  • Experience with ERP systems (e.g., Totvs, Oracle) and process improvement methodologies (e.g., Lean, Six Sigma).
  • Excellent leadership, communication, and stakeholder management skills.
  • Fluent in Portuguese and English; Spanish is a strong advantage.

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