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Customer Support Specialist
Há 1 mês
Teem Brazil - English Customer Service Role
At Teem, we're seeking a skilled and customer-focused individual to join our team as a Chat Support Representative. As a remote customer service agent, you will be responsible for delivering exceptional customer experiences through online chat interactions.
Key Responsibilities:
- Respond to customer inquiries and provide accurate information through online chat.
- Assist customers with product troubleshooting, order assistance, and account inquiries.
- Resolve customer complaints and issues in a timely and professional manner.
- Collaborate with other team members to ensure consistent and efficient customer support.
- Maintain detailed records of customer interactions and transactions.
Requirements:
- Strong English written communication skills with the ability to type quickly and accurately.
- Excellent customer service and problem-solving skills.
- Ability to multitask and handle multiple chat sessions simultaneously.
- Attention to detail and ability to follow established procedures.
- Experience in a customer service or chat support role is preferred.
- Familiarity with online chat platforms and customer relationship management (CRM) systems.
What We Offer:
- 100% Remote Work
- Opportunities for Professional Growth and Development
We're looking for a passionate and customer-driven individual who is eager to provide exceptional support to our clients. If you're a strong communicator with a focus on delivering excellent customer experiences, we encourage you to apply for this exciting opportunity.
