Jira Administrator

We are seeking an experienced Jira Administrator to join our team at Ubiminds. As a Jira Administrator, you will be responsible for managing and optimizing our project management tools, with a focus on Jira.

• Manage and maintain Jira instances, including configurations and performance optimization.
• Design and implement custom workflows, screens, fields, and dashboards to meet business requirements.
• Monitor Jira logs for optimal performance and troubleshoot issues as needed.
• Develop and maintain integrations between Jira and other systems using REST APIs.
• Create and manage automation rules to streamline processes and increase efficiency.
• Manage and optimize integrations between Atlassian tools (e.g., Jira, Confluence) and other internal business systems such as Salesforce and Freshservice.
• Ensure data consistency and synchronization across integrated platforms.
• Collaborate with cross-functional teams to gather requirements and translate them into effective Atlassian solutions.
• Lead projects for Jira updates and migrations.
• Develop and maintain documentation for Jira processes, workflows, and integrations.
• Coordinate with stakeholders to align integration efforts with business objectives.
• Lead system changes in alignment with agile methodologies and organizational agility.
• Provide technical support and troubleshooting for Jira-related issues and integrations.
• Conduct training sessions for end-users on Jira features, best practices, and integrated workflows.
• Create and maintain user guides and training materials for Jira and related integrations.
• Evaluate and recommend new plugins and integration solutions to enhance Jira functionality and cross-system workflows.
• Stay up-to-date with the latest Atlassian product developments, integration technologies, and industry best practices.
• Analyze current configurations and propose improvements to optimize workflows and user experience across integrated systems.

• Advanced/fluent English skills – Excellent written and verbal communication skills.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Strong experience as a Jira Administrator.
• Strong knowledge of Jira administration, configuration, and customization.
• Strong knowledge of Agile methodologies and software development lifecycle.
• Experience with API integrations, automation tools, and third-party system integrations (e.g., Salesforce, Freshservice).
• Proficiency in scripting languages (e.g., Groovy, Python) and SQL.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Experience in technical program management, including project planning and execution.
• Demonstrated ability to manage complex integrations between multiple business systems.

We are a people-first company that partners with American software product companies to scale their development footprint. We are a GPTW-certified company that offers a unique combo of staff augmentation and employer-of-record services. We are assisting a company that is transforming the way organizations discover, engage, and hire the best talent.

We are seeking a Jira Administrator who is passionate about project management and technical operations. If you are a detail-oriented individual with excellent communication skills and experience in Jira administration, we encourage you to apply.

We offer a competitive salary, benefits, and opportunities for growth and development. If you are interested in joining our team, please submit your application with your resume and a cover letter.