
Product Improvement Director
1 dia atrás
We are seeking a proactive and analytical leader to join our team and lead initiatives that transform reactive quality insights into preventive actions.
This role is pivotal in applying structured problem-solving methodologies, especially the 8D framework, and ensuring that lessons learned are embedded into new developments.
The Senior Product Quality Leader will be responsible for coordinating investigations and quality improvement actions across teams. They will also represent the customer voice in technical forums and quality reviews.
The ideal candidate will have strong experience with quality tools and statistical data analysis. Familiarity with truck systems and automotive applications is also required.
- Key Responsibilities:
- Proactive Quality & Lessons Learned
- Engage problem-solving using the 8D methodology, with emphasis on steps 7D and 8D (Learn and prevent recurrence)
- Ensure lessons learned from reactive issues are captured, documented, and integrated into future project requirements
- Facilitate workshops and cross-functional reviews to drive preventive actions
- Cross-Functional Leadership
- Coordinate investigations and quality improvement actions across teams
- Represent the customer voice in technical forums and quality reviews
- Support new product development with insights from field performance and past issues
- Data Analysis & Reporting
- Use tools like Excel, Power BI, Minitab, and SQL to analyze quality data and identify trends
- Monitor and report quality KPIs, proposing actions based on predictive insights
Requirements:
- Bachelor's degree in Mechanical, Electrical, Mechatronics, or Electronics Engineering
- Strong experience with quality tools (8D, FMEA, Ishikawa, etc.) and statistical data analysis
- Familiarity with truck systems and automotive applications
- Fluent in English; Spanish is a plus
- Proficiency in Microsoft Office
- Experience with Volvo systems: Jira, Volvo Portal, LVD, VDA+, KOLA, Impact is a plus
Behavioral Competencies:
- Strong collaboration and teamwork
- Analytical thinking and problem-solving
- Clear and effective communication
- Initiative and ownership mindset
Join us in shaping the future of sustainable transportation solutions.
We thrive on teamwork, inclusiveness, and empowerment.
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