Senior Workday Delivery Specialist

2 semanas atrás

Buenos Aires Espírito Santo Brazil beBeeDelivery Tempo inteiro US$2.700 - US$4.000
Workday Solutions Delivery Manager

This is a senior position accountable for the entire delivery lifecycle of Workday solutions. Key responsibilities include:

  • Commercially managing the implementation of global Workday programmes from pre-sales through implementation to hand over to Application Management Services (AMS).
  • Acting as the key client interface between functional and technical teams and the client.
  • Providing domain experience in HCM, Fins, Payroll or relevant areas to offer functional insight and thought leadership.
  • Managing all aspects of delivery including project planning, resourcing, milestone tracking, commercial management and customer satisfaction.
  • Leading and supporting blended teams of colleagues, client and partner resources to share knowledge and develop an integrated delivery ethic.
  • Agreeing objectives, outputs, milestones, timescales with clients, together with associated contract and commercial terms.
  • Identifying requirements, business processes, application configurations, testing plans and other artefacts to be documented to ensure shared understanding and facilitate knowledge transfer.
  • Creating well-structured and accurate deliverables and presenting to client steering level groups to secure proposed recommendations and agreement.
Minimum Requirements:
  • Established manager of systems implementations with direct experience in the successful delivery of IT solutions within a consulting environment.
  • Full lifecycle project management experience, from initial opportunity through to requirement development/definition, functional solution design, implementation, data migration, system testing, user acceptance testing, go-live and service management.
  • Two years of experience in a consulting/IT services environment.
  • Strong commercial management, influencing and negotiation skills.
  • Excellent customer focus, able to assess customer needs, build relationships and manage customer expectations.
  • Strong communication skills, able to communicate with customers and colleagues with impact, credibility and empathy.
  • Strong business writing skills with experience in producing business cases, requirement documentation, tender documents, contracts, statements of work and change requests.
  • Demonstrable success in identifying and taking appropriate action on opportunities for additional business.
  • Ability to provide effective pre-sales support as required, including devising and costing viable, winning solutions working closely with sales teams.
  • Sound commercial judgement, with a proven track record in executing contract and commercial terms applicable to the project.
  • Commercial experience of running a team with experience in managing distributed teams.
  • Good team player, with a willingness and ability to act as a role model within the capability and mentor and/or lead and manage people.
  • Ability to make sound decisions under pressure, taking a balanced view of client demands and commercial considerations.
  • A positive attitude towards commercial, technical and staffing challenges facing the organisation.
  • Ability to implement improvements in tools and/or processes to help the practice.

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