Unlock Business Growth as a Digital CX Strategist

Há 7 dias

São Paulo, São Paulo, Brasil beBeeDigitalCX Tempo inteiro R$60.000 - R$85.000
Digital CX Strategist
Job Summary
We are seeking an experienced Digital CX Strategist to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences across all touchpoints, driving business growth through data-driven insights, and developing strategic partnerships to achieve our goals.

Key Responsibilities:
- Develop and implement data-driven strategies to improve customer engagement, conversion rates, and sales growth.
- Collaborate with cross-functional teams to design and optimize customer journeys, ensuring seamless experiences across digital channels.
- Analyze customer behavior, preferences, and pain points to inform business decisions and drive revenue growth.
- Build and maintain relationships with key stakeholders, including account executives, marketing teams, and external partners.
- Stay up-to-date with industry trends, best practices, and emerging technologies to continuously improve our digital capabilities.

Required Skills and Qualifications:
- +5 years of experience in digital strategy, customer experience, or a related field.
- Proven track record of driving business growth through data analysis and strategic partnerships.
- Excellent communication, problem-solving, and analytical skills.
- Strong understanding of e-commerce purchase funnels, CX data, and digital analytics tools.
- Proficiency in English (written and verbal) is required.

Preferred Qualifications:
- Spanish fluency a plus.
- Experience running online tests for UI/UX and base management.
- Familiarity with Tableau, Python, and AI tools is a notable advantage.

Benefits:
- Competitive salary and benefits package.
- Opportunity to work with a dynamic team and contribute to the success of our organization.
- Professional development and growth opportunities.
- Recognition and rewards for outstanding performance.

Please submit your resume and a cover letter outlining your experience and qualifications.

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