
Quality Assurance Expert
Há 2 dias
The position of Quality Assurance Specialist is available for a skilled professional who will be responsible for managing and maintaining the Integrated Management System Program to secure ISO compliance.
\Key Responsibilities:\
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- Follow the strategy, objectives, and goals for the Mitel Management System program related to specific ISO standards and internal policies.\
- Manage and execute Management System and ISO related actions to achieve required certification levels.\
- Perform data analytics by extracting key insights from relevant data sources.\
- Perform internal and external audits or surveys in collaboration with business representatives and subject matter experts to identify improvement areas.\
- Lead quality initiatives and drive actions to create and execute corrective actions and their effectiveness.\
Additional Responsibilities:\
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- Create/update and maintain a library of key documents including Mitel Management System related policies, procedures, templates, and definitions.\
- Support and consult the leadership team and functions on all levels with best practices and techniques.\
- Operate ISO related activities such as managing and maintaining internal audit programs, performing internal ISO audit interview sessions, joining external audits, and supporting audit sessions as a subject matter expert.\
- Manage, maintain, and coordinate the update of ISO specific corporate risk registers and environmental aspects registers, as well as environment-related legal registers.\
Required Skills and Qualifications\
Requirements:\
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- ISO internal or lead auditor certificates: ISO 9001 and ISO 14001 are required.\
- College/university degree in quality management, business administration, engineering, or a related field is preferred, or equivalent experience with 5-7 years in quality management specifically in ISO management systems and audits.\
- Robust understanding about communication industry.\
- Ability to investigate, report, and resolve incidents.\
- Understanding of process management and continuous improvement.\
- Ability to write well-structured policies and internal documents as per established ISO standards.\
- Excellent analytical, organizational, and communication skills.\
- Fluent English language skills.\
Benefits\
This role offers a challenging opportunity to work with a global organization and contribute to creating business success. The successful candidate will have the opportunity to develop their skills and experience in quality management and make valuable contributions to the company's growth and development.
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