Part Time Customer Service Ambassador

Há 3 dias

Belém, Pará, Brasil beBeeCustomerService Tempo parcial
Hotel Front Desk Agent/Part Time

Award-winning hotel offers part-time front desk agents the opportunity to work in a team-oriented environment and provide exceptional guest experiences.

  • Flexibility with hours
  • Team working environment
  • Growth opportunities
  • Hotel discounts

Job Description:

As a part-time front desk agent, you will serve as the ambassador of our hotel. You will be responsible for maintaining a positive and proactive rapport with guests, managing their arrival and departure experience, and providing information about hotel policies, services, and amenities.

Required Skills and Qualifications:

Skills:

  • Strong customer service orientation
  • Strong listening skills and patience
  • Ability to deal well with people in a professional and courteous manner
  • Excellent phone skills
  • Experience with hotel software preferred

Requirements:

  • Provide a first-rate guest experience
  • Respond to requests from guests for assistance and information about the local area
  • Selling and up-selling rooms to

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