
International Customer Engagement Specialist
2 semanas atrás
Unlock a Career in Customer Engagement
About Our CompanyWe believe that the world becomes a better place when people try to understand each other. We have helped millions of individuals discover new cultures and expand their perspectives.
Our mission is to create opportunities for international growth through education, focusing on language, travel, cultural exchange, and academics.
We value diversity and inclusivity, embracing individuality and promoting a sense of belonging among our multicultural team members.
Your Role as CRM AnalystYou will play a pivotal part in enhancing our customer conversion rates by developing targeted communication strategies with our database.
This position involves designing and executing data-driven campaigns that strengthen customer engagement and drive business growth.
- Create email marketing and WhatsApp journeys using the Salesforce stack.
- Design promotional, transactional, and lifecycle email campaigns.
- Segment our database based on customer behavior and demographics to deliver personalized messaging.
- Develop content calendars for timely and relevant communication with our audience.
- Implement personalized campaigns aligned with business objectives and customer needs.
- Analyze email campaign performance and provide insights for improving email marketing strategy and content.
- Market expertise and insider knowledge.
- B2C marketing experience in fast-paced growth companies, preferably international and service-oriented.
- A degree in marketing or a related field.
- Fluency in English and Portuguese.
Enjoy performance-based bonuses, a welcoming environment, and opportunities for growth. You can also travel internationally and attend events.
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