Membership Operations Specialist
Há 1 mês
About This Role
We are seeking a highly skilled Membership Manager to join our team at Soho House & Co. This is a unique opportunity to work in a dynamic and creative environment, overseeing the maintenance and growth of our carefully curated membership base.
Main Responsibilities
- Play a central role in the management of a strong and diverse membership committee, working closely with the Head of Membership to achieve our goals.
- Liaise with members to resolve any issues related to their membership, including card and payment problems, and applicant paperwork.
- Take a proactive approach to maintaining a positive and respectful club environment, addressing any concerns or issues that may arise.
- Develop and implement a range of events and initiatives to engage our members and promote a sense of community within the club.
- Engage with the local creative and club scenes, building relationships and networking opportunities to promote Soho House & Co. and its benefits.
Requirements
- A long-term resident of the city with a deep understanding of the local area, including its politics and cultural scene.
- Excellent communication and problem-solving skills, with the ability to work effectively under time constraints and deadlines.
- A charismatic and confident individual with a strong network of contacts in the creative industries.
- Experience working with high-profile individuals and events, with a sophisticated and professional approach.
What We Offer
Soho House & Co. offers a competitive compensation package, including global benefits and perks. We are committed to supporting the career development of our staff, with opportunities for growth and advancement both domestically and internationally.
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