Salesforce Technical Specialist

4 semanas atrás


Curitiba, Paraná, Brasil Pantheon Inc. Tempo inteiro

At Pantheon Inc., we are seeking a skilled Salesforce Technical Specialist to join our team. The ideal candidate will have a deep understanding of Salesforce development and administration, with a focus on troubleshooting and supporting end-users. This role will be responsible for ensuring that Salesforce meets the needs of our customers, while also implementing new business requirements and supporting new projects and initiatives.

**Key Responsibilities:**

Work with internal customers to gather requirements and implement configuration changes, support coding development and testing
- Prioritize and work on a backlog of user requests
- Follow Change Management guidelines
- Stay up-to-date with Salesforce releases, features, and best practices
- Make recommendations to Management and Business Advisors regarding the best option to be implemented
- Support Salesforce Projects and New Initiatives
- Follow and understand Agile Methodologies (Kanban, Scrum, )

**Required Skills:**

Deep knowledge of Salesforce development, including Apex language, Lightning Web Component, Field Services, and Salesforce Release Management tools
- Knowledge of Salesforce administration, including Object and Fields, Security & Sharing, and Automation tools
- 2+ years of Salesforce experience
- Ability to produce good design documents to deliver sound solutions
- Ability to quickly learn both technical and functional processes
- Good decision-making and business judgment with customer focus
- Excellent interpersonal skills and teamwork competencies
- Excellent problem-solving / analysis skills
- Fluency in English

**Desired Technical Skills:**

Knowledge of C#, Apex, and Java languages



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