
Virtual Desktop Support Specialist
Há 18 horas
We are seeking a highly skilled Service Desk Analyst to provide end-to-end support in accordance with IT service level agreements. The successful candidate will partner with end-users and technology groups to ensure all incidents are analyzed, resolved, and reported back within the promised time frames.
This role requires excellent communication skills, both verbal and written, as well as the ability to troubleshoot complex technical issues and collaborate with cross-functional teams.
The ideal candidate will have experience working with Microsoft virtual technologies, including AVD, Nerdio, and FSLogix, as well as knowledge of PC hardware, computer operating systems, and software.
Key Responsibilities:- Provide exceptional customer service by facilitating incident response / resolution and service request fulfillment services via multiple communication channels.
- Troubleshoot issues to resolution or escalate to appropriate teams or vendors when necessary.
- Support Microsoft virtual technologies including AVD, Nerdio and FSLogix.
- Document all reported issues, troubleshooting steps and resolutions in the incident management system.
- 1 year of customer service experience is required.
- Previous experience with Microsoft Virtual technologies like AVD, Nerdio and FSLogix is mandatory.
- Knowledge of PC hardware, computer operating systems and software is required.
The successful candidate will receive a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Novo Hamburgo, Rio Grande do Sul, Brasil beBeeTax Tempo inteiro R$60.000 - R$90.000Tax Specialist Position OverviewWe are seeking a highly skilled Tax Specialist to support our tax planning and perform tax simulations. As a key member of the tax department, you will play a vital role in analyzing tax legislation, monitoring changes at federal, state, and municipal levels, and assisting in responding to tax audits and external audits.
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Technical Expert
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Novo Hamburgo, Rio Grande do Sul, Brasil beBeeTechnical Tempo inteiro R$90.000 - R$120.000Technical Support SpecialistWe are seeking an exceptional Technical Support Specialist who can think outside the box and deliver outstanding customer support. This role combines solution engineering expertise with creative problem-solving to ensure our customers get the most out of their experience.ResponsibilitiesProvide expert-level technical support for...
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Sr Tax Specialist
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Market Intelligence Specialist
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Novo Hamburgo, Rio Grande do Sul, Brasil beBeeInvestment Tempo inteiro R$40.000 - R$75.000Job OverviewThis role involves identifying and evaluating targets in Brazil's Vertical Market Software sector, with a focus on co-leading the process from outreach to deal closing.About the OpportunityWe are seeking an experienced professional to join our team and leverage their expertise in investment analysis, investment banking, management consulting, or...
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