QA Professional
2 semanas atrás
We are seeking a meticulous and detail-oriented individual to join our team as a Manual Quality Assurance Tester. As the last line of defense before customer launch, you will be responsible for verifying surveys, checking portals, making API calls to external systems for data validation, confirming data flows, and ensuring every customer launch is smooth and error-free.
- Verify that customer configurations match specifications and ensure all elements are correctly configured before customer onboarding.
- Review and validate surveys to confirm they match client requirements.
- Document and track any issues, inconsistencies, or missing configurations.
- Collaborate closely with customer success, implementation, and engineering teams to resolve issues quickly.
- Maintain clear records of QA status and provide timely updates on launch readiness.
Requirements:
- 1–3 years of experience in manual QA, software testing, or operations support.
- High attention to detail; ability to catch inconsistencies and edge cases.
- Ability to follow detailed procedures and maintain structured documentation.
- Strong communication and collaboration skills.
- Comfortable switching between tools and systems (e.g., survey platforms, admin portals, CRMs).
Nice to Have:
- Experience working with customer onboarding or implementation teams.
- Familiarity with basic data validation or API responses.
- Understanding of how data flows between systems (basic integration logic).
Why This Role:
- Your work directly impacts customer satisfaction and product success.
- You'll collaborate across departments and play a vital role in launch operations.
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