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A Technology Operations Specialist position is available for a proactive and organized IT professional.
Key Responsibilities:- Technical Support & Issue Resolution: Serve as the primary IT contact for staff, troubleshooting issues, supporting incident response, and ensuring smooth operations during high-demand periods.
- IT Strategy & Security: Implement secure configurations, manage access, support secure onboarding/offboarding, and ensure compliance with privacy regulations.
- Google Workspace & Zoom Administration: Set up and maintain Google Workspace and Zoom environments, applying secure configurations, managing accounts, and supporting integrations with systems.
- Technology Implementation & Documentation: Assist in evaluating and rolling out new tools, maintain IT documentation and policies, and support data retention, recovery, and process improvements.
- Experience in IT support (educational environment preferred).
- Proficiency with Google Admin Console, Zoom, and related tools.
- Strong troubleshooting and problem-solving abilities across platforms.
- Organized, detail-oriented, and able to manage multiple priorities.
This role ensures technology scales efficiently by keeping operations secure, well-supported, and effective. If you're excited about building scalable IT operations, enjoy collaborating across teams, and want to help navigate school technology, we'd love for you to apply.
The salary range will be around 60-90 USD per hour based on experience.
