
Linux System Support Professional
Há 2 dias
We are seeking an experienced and skilled Linux support engineer to join our team. The ideal candidate will have a strong background in Linux troubleshooting, a passion for open source technologies, and excellent communication skills.
This is a remote role, and the successful candidate will be working from home, providing technical support to customers and colleagues alike. We are looking for someone who is self-motivated, able to work independently, and has a strong commitment to delivering high-quality support.
The successful candidate will be responsible for handling technical cases, identifying and resolving issues, and providing solutions to customers. They will also be expected to contribute to knowledge base articles, ensuring that shared knowledge and lessons learned are available to customers.
Our team is passionate about delivering exceptional customer service, and we are looking for someone who shares this commitment. If you are a motivated and skilled individual with a passion for Linux and open source technologies, we encourage you to apply.
Required Skills and Qualifications- A strong background in Linux troubleshooting, including experience with collecting logs and stack traces, and fine-tuning by editing configuration files.
- Experience with Linux server administration, programming fundamentals in any language (bash, Perl, Ruby, Javascript, C or C++, Go), networking (bonding, firewalling, bridging, switching, network file system tuning, MTU issues, etc.), and virtualization/cloud computing concepts (provisioning, monitoring, orchestration, etc.).
- Excellent written and verbal communication skills, with the ability to communicate complex technical information in a clear and concise manner.
- A strong track record of delivering high-quality support, with a focus on customer satisfaction and resolution.
- A competitive salary and benefits package.
- The opportunity to work from home and have a flexible schedule.
- Ongoing training and development opportunities, to ensure that you continue to grow and develop as a professional.
- The chance to work with a talented and dedicated team, passionate about delivering exceptional customer service.
We are a leading provider of open source software and operating systems, with a global presence and a reputation for delivering high-quality products and services. Our team is passionate about innovation, and we are constantly looking for ways to improve our products and services.
If you are a motivated and skilled individual with a passion for Linux and open source technologies, we encourage you to apply for this exciting opportunity.
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