Site Reliability Professional

Há 22 horas

Belo Horizonte, Minas Gerais, Brasil beBeeReliability Tempo inteiro US$80.000 - US$140.000
Job Overview

We are seeking a skilled technology professional to join our Site Reliability Engineering team. This role involves operating, maintaining, and administering solutions that contribute to customer infrastructure's operational efficiency, availability, and visibility.

Responsibilities
  • Operate, maintain, and administer solutions contributing to customer infrastructure's operational efficiency, availability, and visibility.
  • Plan maintenance activities, design documentation, and standard procedures.
  • Provide Root Cause Analysis reports for outages/incidents (ITIL - Problem Management).
  • Observe and provide feedback on the current state of the client's infrastructure, and identify opportunities to improve resiliency, reduce incident occurrence, and automate repetitive administrative and operational tasks.
  • Contribute to, improve, and maintain team documentation about client systems and infrastructure, procedures, policies, and schedules.
  • Gather and document information about client environments through audit activities, and analyze the information to identify opportunities for improvement and application of best practices.
  • Work collaboratively with teammates to contribute to the continuous improvement of our working culture.
  • Act as a technology leader for clients, and drive client discussions on technology road maps.
  • Participate in an on-call rotation in an escalation capacity.
Requirements
  • Strong technical skills and experience in IT operations and site reliability engineering.
  • Excellent problem-solving and analytical skills.
  • Ability to work effectively in a team environment.
  • Effective communication and interpersonal skills.
Benefits

This role offers a competitive salary and benefits package, as well as opportunities for professional growth and development.

What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • Competitive salary and benefits package.

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