Chief Network Operations Expert

Há 6 dias

Rio de Janeiro, Rio de Janeiro, Brasil beBeeNetworkSpecialist Tempo inteiro R$60.000 - R$86.137
Job Overview

The Front Office Network Specialist will be responsible for monitoring networks, analyzing technical issues, and providing exceptional customer service.

  • Utilize network management tools to monitor system performance and implement solutions.
  • Apply analytical skills to troubleshoot complex product and network issues.
  • Communicate effectively with internal and external customers to address their needs.
  • Collaborate with field engineers to provide technical support.
  • Adhere to a helpdesk process to ensure timely issue resolution.

The ideal candidate will have the opportunity to expand their expertise in high-end technologies while interacting with global professionals.

Requirements
  • Degree in Computer Science or related field.
  • Fundamental knowledge of TCP/IP, routing, switching, wireless LAN, network monitoring systems, and radio propagation principles.
  • Basic understanding of microwave/radio communications systems.
  • Advanced written and verbal communication skills.
  • Flexibility to work varied shifts, including weekends and public holidays.
  • Customer-centric approach.
  • Solution-focused mindset.
  • Excellent interpersonal skills.

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