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NOC Network Operations Specialist
3 semanas atrás
Job Summary:
This is a challenging role for an experienced NOC professional to perform various activities related to Network Operations Centre operations.
Key Responsibilities:
- Monitoring and Issue Resolution: Utilize EMS/NMS tools to monitor networks, identify issues, and take action according to relevant processes.
- Problem Management and Collaboration: Apply analytical skills and technical knowledge to solve product and network issues of moderate complexity, ensuring smooth network operation working with internal teams, field crews, and customer contact points.
- Innovation and Customer Focus: Provide recommendations for new features and process improvements in the NOC, demonstrating innovative thinking to meet customer requirements and business objectives.
The ideal candidate will have strong analytical and technical skills, with the ability to work effectively in a team environment, fostering collaboration and driving results-oriented outcomes.
