Operations Manager

1 dia atrás

São Paulo, São Paulo, Brasil beBeeLeader Tempo inteiro R$102.600 - R$164.100
Job Title: Senior Operations Manager for Latin America

About the Role:

We are seeking an experienced operations manager to oversee our production support team for the Latin America region. As a key member of the regional product management team, you will be responsible for implementing operational strategies and processes while adhering to business objectives.

The ideal candidate will have strong leadership skills, experience in managing teams, and excellent problem-solving abilities. You will be able to identify issue trends, conduct research, and provide common solutions or preventive measures for repetitively reported issues.

You will work closely with internal stakeholders such as product managers, software developers, and engineers to deliver a satisfactory user experience. Your responsibilities will also include providing operational support in internal user management, parameter, and static data maintenance processes, and maintenance of app content.

Key Responsibilities:

  • Lead the production support team for the Latin America region to respond to system queries timely, perform assessments/troubleshooting, escalate issues to corresponding teams, and monitor progress to actively share updates with stakeholders.
  • Identify issue trends, conduct research to provide common solutions or preventive measures for repetitively reported issues, and improve system stability.
  • Build and maintain strong, collaborative relationships with internal stakeholders to deliver a satisfactory user experience.
  • Provide operational support in internal user management, parameter, and static data maintenance processes, and maintenance of app content.
  • Identify and grow talents, lead, motivate, and coach team members to establish and develop an effective team.
  • Design and ensure appropriate tools and processes are utilized for the production support team to effectively perform their role.

Requirements:

  • Bachelor's degree or above in computer science, engineering, or related disciplines.
  • Problem solver with the ability to understand different issues and structure action plans timely.
  • Team management experience.
  • Able to lead, develop, and manage the team to achieve goals that contribute to the growth of the organization. Experience in managing a team in previous roles is preferred.
  • Collaborative and supportive of teammates.
  • A strong interest in and desire to learn new products/technologies.
  • Comfortable with ambiguity and able to perform in a dynamic environment.
  • Responsive with a strong sense of responsibility.
  • Proficient in English and Portuguese in order to collaborate with counterparts across various regions. Spanish is a plus.

Benefits:

  • Opportunity to work in a dynamic and innovative environment.
  • Chance to develop and grow your professional skills and expertise.
  • Collaborative and supportive work culture.
  • Competitive compensation and benefits package.

  • Operations Manager

    Há 5 dias

    São Paulo, São Paulo, Brasil Hsbc Tempo inteiro

    -Job descriptionThe Operations Manager is responsible for managing and leading the operations processing of some products and part of the team supporting them in the trade lifecycle activities which include but is not limitted to Trade Validation, Confirmation and Affirmation, Pre-matching, Settlement, Reconciliations, among others;The Operations Manager is...

  • Strategic Operations Manager

    Há 5 dias

    São Paulo, São Paulo, Brasil beBeeoperations Tempo inteiro R$800.000 - R$1.200.000

    Job Title: Strategic Operations ManagerWe are seeking a highly skilled Strategic Operations Manager to join our team. This individual will be responsible for developing and executing comprehensive HR operations policies and SOPs that align with business goals and compliance requirements.

  • Financial Operations Manager

    Há 6 dias

    São Paulo, São Paulo, Brasil beBeeAccountant Tempo inteiro R$80.000 - R$100.000

    Job Title: Financial Operations ManagerOverview:We are seeking a skilled Financial Operations Manager to drive our customer experience strategy forward. The ideal candidate will be passionate about delivering exceptional internal and external customer experiences, highly motivated, intellectually curious, analytical, and possess an entrepreneurial...

  • Operations Manager

    Há 3 dias

    São Paulo, São Paulo, Brasil beBeeTraffic Tempo inteiro R$80.000 - R$150.000

    Job DescriptionWe are seeking a highly skilled Traffic Operations Manager to join our team. The ideal candidate will have experience in managing user traffic, leveraging data insights, and collaborating with cross-functional teams.This role requires strong analytical skills, proficiency in SQL and Excel/Google Sheets, and excellent communication and...

  • Operations Manager

    Há 6 horas

    São Paulo, São Paulo, Brasil beBeeLogistics Tempo inteiro R$52.000 - R$83.000

    Operations Manager Job SummaryThis role involves overseeing the operational end-to-end process, from product search to delivery.Main ResponsibilitiesCoordinate pickup and drop-off logisticsMonitor vehicle arrivals and departures in real-timeAlign processes between third-party logistics providers and our organizationTrack in-scope operation returns and...

  • Strategy & Operations Manager Br

    Há 5 dias

    São Paulo, São Paulo, Brasil Lindh Executive Search Tempo inteiro

    We're working with one of the leaders in D2C health in the market, and looking for a Strategy & Operations Manager BR to drive high-impact initiatives for one of their categories.This role is about building, solving, and scaling — from launching new initiatives and improving retention to building systems that enable operational excellence.What You'll...

  • Manager, Tissue Operations

    3 semanas atrás

    São Paulo, São Paulo, Brasil Skills Alliance Enterprise Tempo inteiro

    *Apheresis/Tissue Operations Manager: Part Time 1 Yr Contract Remote with Travel*Must be fluent in English and PortugueseOur client is a clinical-stage biopharmaceutical company developing next-generation, programmed T cell therapies for the treatment of cancer. Using a broad suite of proprietary and modular T cell programming technologies.Role SummaryThe...

  • Revenue Operations Manager

    Há 6 dias

    São Paulo, São Paulo, Brasil dLocal Tempo inteiro

    Join to apply for the Revenue Operations Manager role at dLocal 1 day ago Be among the first 25 applicants Join to apply for the Revenue Operations Manager role at dLocal Why you should join dLocal?dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion...

  • Logistics Operations Manager

    Há 2 dias

    São Paulo, São Paulo, Brasil beBeeOperations Tempo inteiro US$100.000 - US$120.000

    Logistics Operations ManagerWe are seeking a skilled and experienced logistics operations manager to lead our Sao Paulo branch. In this role, you will oversee day-to-day operations, ensuring smooth import/export processes and driving customer satisfaction.Manage ocean, air, truckload, and customs logisticsOversee import/export processes and ensure compliance...

  • Financial Operations Manager

    Há 5 dias

    São Paulo, São Paulo, Brasil beBeeFinancial Tempo inteiro R$80.000 - R$150.000

    Job Title:Financial Operations ManagerDescription:The Financial Operations Manager plays a crucial role in overseeing finance processes, reviewing financial statements and reports, and maintaining stakeholder relationships.Key Responsibilities:Ensure accurate and reviewed financial statements and general ledger accountsProperly calculate all direct and...