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Sales and Technical Solutions Expert

2 meses atrás

São Paulo, São Paulo, Brasil Acronis Tempo inteiro
About the Role

We are seeking a highly skilled and experienced Sales Engineer to join our team at Acronis. As a Sales Engineer, you will play a critical role in executing technical pre-sales and post-sales activities that will advance all aspects of the sales cycle.

Key Responsibilities
  • Develop and maintain a thorough knowledge of Acronis products and services, as well as the competitive landscape.
  • Build and develop relationships with key stakeholders and influencers within prospective accounts, with a significant focus placed on continuous discovery, gap analysis, and new opportunity development.
  • Analyze prospective partner and customer technical and business requirements, including go-to-market strategy, security, audit, retention, and other policies associated with protection or transfer of data.
  • Develop business proposals outlining Acronis solutions to identified business, regulatory, and internal policies and requirements, and develop responses to RFIs and RFPs.
  • Participate in onsite and remote meetings and events with prospective customers and partners as Acronis technology senior expert, conduct demos, and pitch Acronis products and technologies throughout the sales cycle.
  • Deliver presentations to customers, partners, and public audiences on Acronis' technology and solutions, positioning compelling solutions targeted at solving the customer's business problems, over and above specific technical requirements, and acting as a technical advisor to the customer.
  • Facilitate and manage customer evaluations, and proof-of-concept activities for Acronis' solutions, perform technical issues troubleshooting, and drive issue resolution during the pre-sale process.
  • Provide customer and market input to Product Management, Engineering, Customer Service, and other pertinent groups within Acronis.
  • Deliver Acronis trainings to partners and conduct hands-on demonstrations and knowledge transfer of Acronis solutions to customers/channel partners.
Requirements
  • 2+ years of experience as a Pre-Sales Engineer supporting sales and designing customer solutions.
  • Experience ideally based around SaaS, Security, Cloud, or Hosting Services. Experience with storage and/or backup software and hardware would be considered an advantage.
  • Technical Knowledge should include working knowledge of many of the following:
    • IT Storage software and computing architectures, including experience in storage and storage infrastructure, networks, operating systems, and applications.
    • Backup/Recovery, DR, and BC (Business Continuity)
    • Virtualization and Cloud Computing platforms like VMware, Hyper-V, KVM, AWS, Azure, Google Cloud, Scale
    • OS - Linux (preferred) / Unix / Windows / macOS
  • IT Security concepts and fundamentals and/or experience with IT system administration or network administration:
    • DLP – Data Loss Prevention
    • EDR – Endpoint Detection and Response
    • SIEM – Security Information Event Management
    • IDS/IPS – Intrusion Detection/Prevention systems
    • Firewall, Penetration Testing, Compliance, Antispam, Encryption, Web Security, URL filtering
  • Self-motivated, customer-oriented, resourceful, and enthusiastic, showing an intense entrepreneurial mindset.
  • A good listener, creative, intuitive, and has the ability to resolve problems in potentially stressful situations, eager to do more and help out, views challenging situations as opportunities.
  • Confident and assertive professional, acting as an independent but also capable of working effectively within a diverse and collaborative team.
  • Display effective management of time and resources with strong project management skills.
  • Articulate, persuasive, and polished oral and written communicator, able to effectively discuss and negotiate around technical issues, leveraging exceptional presentation skills.
  • Ability to absorb specialized knowledge quickly and develop new skills.
  • Ability to translate customers' business requirements into technical solutions which deliver genuine benefits back to the business.
About Acronis

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete, and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.

Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.