Technical Support Specialist

Há 22 horas


Colombo, Paraná, Brasil beBeeCustomer Tempo inteiro R$987.600 - R$1.214.400
Job Title:
Service Desk Analyst

The Role
We are looking for a motivated Service Desk Analyst to join our team.

Your responsibilities will include:
- Providing initial support and attempting to resolve incidents at the first point of contact, leveraging knowledge bases, standard operating procedures, and troubleshooting techniques.
- Responding to customer inquiries, clarifying their issues, and gathering relevant information to facilitate incident resolution.
- Providing information, advice, and assistance to customers regarding standard services and service catalog offerings.
- Investigating, diagnosing, and resolving incidents within agreed-upon service level targets or as per defined priorities.

Your Skills and Qualifications
- Proficiency in IT (mainly with windows server)
- Strong communication and problem-solving skills
- Ability to work in shifts and respond to emergencies
- Proficiency in Dutch and English languages (at least B2 level)

What We Offer
- A multicultural and inclusive team environment
- Opportunities for professional growth and development
- Hybrid work options
- Comprehensive training and certification programs
- Health and life insurance benefits
- Referral program with bonuses for talent recommendations

  • Colombo, Paraná, Brasil beBeeTechnicalExpert Tempo inteiro AU$100.000 - AU$140.000

    Job DescriptionAs a dedicated technical professional, you will be responsible for providing expert-level support to our clients and internal teams. Your role will involve coordinating and escalating incidents within specified timelines, maintaining existing cloud/infrastructure services, and ensuring that the environment runs optimally.You will work closely...


  • Colombo, Paraná, Brasil Orangehrm Tempo inteiro

    OrangeHRM Inc.Head Quarters is based in the US and develops the world's most widely used open source human resource management software.At OrangeHRM, we adopt the latest practices in software engineering that enable us to rapidly meet the demands of our global user base.Few of our clients**Job description****Overview**We don't follow a script; each day there...


  • Colombo, Paraná, Brasil Emapta Tempo inteiro

    **Job Information**:Industry- Employment - Recruiting - StaffingWork Experience- 1-3 yearsLocation- Sri LankaFunctional Expertise (Verticals)- Information TechnologyCity- ColomboState/Province- ColomboCountry- Sri LankaZip/Postal Code If you're seeking a career that combines purpose, balance, and global opportunities, you've come to the right place.We are...


  • Colombo, Paraná, Brasil Chemonics International Tempo inteiro

    Chemonics seeks a Regional Technical Senior Specialist - Livelihoods (RTSS-LH) in support of the Famine Early Warning Systems Network (FEWS NET) 8 Decision Support (DS) project based in Colombo, Sri Lanka. The FEWS NET DS project maintains six regional offices (i.e. East Africa; Southern Africa; West Africa; Middle East, North Africa, and Europe; Asia; and...


  • Colombo, Paraná, Brasil Brennan It Tempo inteiro

    **Why work for Brennan?**At Brennan, we aim to lead, not follow.One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive.Our people are empowered, unique, considerate, supportive, trusting and accepting being the cornerstone of the business.Because of...


  • Colombo, Paraná, Brasil beBeeIct Tempo inteiro R$37.251 - R$66.926

    Job PositionThe ICT Support Specialist is accountable for collaborating with ICT service providers at a functional level to resolve any connectivity/hardware-related issues. This entails coordinating and fulfilling the management's ICT requests.Collaborate with ICT service providers for connectivity/hardware troubleshooting supportCoordinate and fulfill the...


  • Colombo, Paraná, Brasil Chemonics International Tempo inteiro

    Asia region: Afghanistan, Burma, Nepal, Sri Lanka and Pakistan.We are looking for individuals who have a passion for making a difference in the lives of people around the world.FEWS NET is an integrated set of activities funded by the United States Agency for International Development (USAID) and is intended to provide timely, accurate, evidence-based, and...


  • Colombo, Paraná, Brasil Chemonics International Inc. - USAID (FEWS NET) Tempo inteiro

    **Posted date**- 11th December, 2024**Last date to apply**- 20th December, 2024**Country**- Srilanka**Locations**- Colombo**Category**- Development Sector**Type**- Full Time**Position**- 1- Asia region: Afghanistan, Burma, Nepal, Sri Lanka and Pakistan.We are looking for individuals who have a passion for making a difference in the lives of people around the...


  • Colombo, Paraná, Brasil beBeeInfrastructure Tempo inteiro AU$103.600 - AU$138.001

    About This RoleThis is a senior position within our IT Infrastructure & Operations team, supporting and maintaining IT systems used by customers.Key Responsibilities:Incident Management (Level 4)Prioritise and diagnose incidents according to agreed procedures.Investigate causes of incidents and seek resolution.Escalate unresolved incidents.Facilitate...


  • Colombo, Paraná, Brasil Michelin Tempo inteiro

    IT Systems Specialist - SAPDesign- Participate in architectural design, system specifications, cost and timeline estimate for the different implementation of IS-IT- Participate in the recommendation of solutions and/or changes to improve performance, stability, functionality or system management processesImplementation- Contribute to the implementation of...