Shipboard Medical Spa Physician

Há 7 dias


Rio de Janeiro, Rio de Janeiro, Brasil OneSpaWorld LLC Tempo inteiro
Job Title: Shipboard Medical Spa Physician

We are seeking a highly skilled and experienced Shipboard Medical Spa Physician to join our team at OneSpaWorld LLC. As a key member of our spa team, you will be responsible for administering cosmetic medical procedures to onboard guests, ensuring their safety and satisfaction.

Responsibilities:
  1. Administer cosmetic medical procedures to onboard guests, adhering to strict safety protocols and guidelines.
  2. Review and approve all service/treatment plans organized and booked by the Medi-Spa Sales Consultant.
  3. Work closely with the Medi-Spa Sales Consultant to promote services and treatments to guests.
  4. Provide excellent customer service, ensuring guests feel comfortable and informed throughout their spa experience.
  5. Conduct patient follow-up as required, ensuring guests are satisfied with their treatments.
  6. Be flexible with scheduling, supporting the needs of the spa and guests.
  7. Properly care for equipment and use proper amounts of product/supplies to assist with cost control.
  8. Follow service pricing policy set by OneSpaWorld.
  9. Complete medical records for each guest, storing them securely for a period of 2 years.
  10. Cross-promote other spa services to enhance the overall guest experience.
  11. Uphold the standards of sanitation and sterilization as directed by ship and company policy and procedure.
  12. Properly clean and restock medi-spa treatment room as required.
  13. Manage medical product and supply inventory.
  14. Communicate to management any and all occurrences involving staff or guests in the spa that require attention.
  15. Handle guests' questions and concerns professionally and courteously.
  16. Provide accurate, appropriate, and immediate responses to all requests by guests.
  17. Maintain a positive attitude and contribute toward a quality work environment.
  18. Regularly attend, participate in, and support training and staff meetings for the spa.
  19. Assist in all areas of spa operation as requested by management.
  20. Train new spa staff in medi-spa services/cross-promotion skills.
  21. Follow Medi-Spa Operations Policies.
  22. Email report daily and inventory report with every end of cruise report.
Requirements:
  1. Possess the ability to work without direct supervision and actively promote services to guests.
  2. Work closely with the Medi-Spa Sales Consultant.
  3. Must have enthusiasm and possess excellent customer service skills.
  4. Must be able to give an effective presentation as it relates to medi-spa services.
  5. Enjoy working with people and possess a friendly and outgoing personality.
  6. Excellent communication and listening skills.
  7. Basic computer knowledge.
  8. Must be a team player.
Guidelines for Protection and Sanitization:
  1. Be familiar with OneSpaWorld's 'GPS' to safety.
  2. Understand and practice the required self-screening procedures.
  3. Understand and follow the agreed-upon procedures for symptomatic guests or employees.
  4. Understand and adhere to staff and guest Physical Distancing Policy.
  5. Understand and adhere to Staff Personal Hygiene Policy.
  6. Understand and adhere to the Hand Washing Policy.
  7. Understand and adhere to the Treatment Room Preparation requirements.
  8. Understand and adhere to the Sanitation Policy for the applicable modality and services performed.
  9. Understand the Sanitation Log Policy and complete logs as required.


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