Interim Customer Service Team Manager

1 dia atrás


Rondônia, Brasil beBeeLeader Tempo inteiro R$31.614 - R$44.453
Customer Service Team Manager Role

We aim to be the platform where customers can discover and purchase anything online.

As a multilingual Interim Customer Service Team Leader, you will lead and support a team of Customer Service Representatives in Romania. Your primary focus will be on supporting your direct reports, ensuring they have the tools and resources needed to deliver exceptional service.

You will be responsible for coaching, developing, and engaging your team members, removing barriers that prevent them from providing top-notch customer service.

The ideal candidate is open, approachable, and invested in developing their employees to become high-achievers.

You will use quantitative and qualitative data to identify opportunities to coach and celebrate your team's success.

As a leader of customer-facing representatives, you will role-model exceptional service by regularly handling customer contacts.

Communicating the company mission and ensuring your team understands its significance is crucial.

Previous team leadership experience and fluency in Romanian are required.



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