Cybersecurity Solutions Specialist

Há 1 mês

São Paulo, São Paulo, Brasil Trend Micro Tempo inteiro
About the Role

Trend Micro is seeking a highly skilled Sales Engineer to join our team. As a Sales Engineer, you will be the technical bridge between our Sales Representatives and their pre-sales customers. Your primary responsibility will be to provide detailed technical knowledge of Trend Micro software products in the pre-sales context.

Key Responsibilities
  • Provide technical information to pre-sales customers, both onsite, online, and via telephone.
  • Manage and deliver Proof of Concept services to pre-sales customers.
  • Help clients with planning and implementation of Trend Micro products.
  • Provide software and network troubleshooting in complex customer environments.
  • Maintain and expand working knowledge of current and beta products.
  • Share best practices with other Sales Engineers to enhance quality of service and efficiency.
  • Provide product training and mentoring when required.
  • Contribute to building the Sales Engineer Readiness Program and develop Subject Matter Expertise in assigned products and solutions.
  • Channel feature requests to Product Management to enhance Trend Micro products.
  • Participate in alliance projects, including building vendor and customer relationships.
Requirements
  • BS degree or combination of education and pre-sales experience in Security Software and Systems.
  • 5+ years Sales Engineering and/or professional services experience required.
  • 5+ years experience with various Computer Software and Systems.
  • 5+ years experience with various Content Security Software and Systems.
  • 2+ years experience with Cloud Computing environments.
  • Experience with VMware vCenter and View/VDI.
  • Network Infrastructure.
  • Solid multi-tasking and problem resolution abilities.
  • Self-starter and quick learner with a desire to learn new tools and technologies.
  • Strong verbal and written communication, customer service, account management, and negotiation skills, with the ability to interface with a diverse set of clients.
  • Microsoft - Windows, Active Directory, System Center, Exchange, SQL, and IIS.
  • Experience with Linux and PostgreSQL.
  • VMware vCloud Director experience, familiarity with Amazon AWS and Azure is a plus.
  • Routing, Switching, Edge Firewalls, Load Balancing.
  • English is required.
Desired Certifications
  • SAP - AWS Solutions Architect Professional.
  • CISSP – Certified Information Systems Security Professional.
  • Security+ – Comptia Security Plus.
  • MCP – Microsoft Certified Professional.
  • MCSE – Microsoft Certified Solutions Expert.
  • LPIC-1 - Linux Administrator.
  • LPIC-2 - Linux Engineer.
  • VCP – VMware Certified Professional.
  • CCNA – Cisco Certified Network Associate.

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