Rider Quality Score System Operations Specialist
Há 3 dias
Our company is seeking a highly skilled Senior Operations Expert to lead the development and optimization of our rider quality score system. As a key member of our team, you will be responsible for ensuring the daily maintenance and effectiveness of our quality score system.
Key Responsibilities:- Quality Score System Optimization: Collaborate with cross-functional teams to monitor and analyze various metrics, identify potential issues, and optimize the quality score calculation model based on business needs and rider feedback.
- Data Analysis and Insights: Conduct in-depth analysis of quality score-related data to identify key factors influencing rider delivery quality and provide actionable insights to support system optimization.
- Rider Incentive Strategy Development: Design and execute diverse rider incentive strategies based on the score system to improve rider delivery quality, reduce cancellation and rejection rates, and enhance user satisfaction.
- Collaboration and Risk Management: Work closely with product, technology, customer service, and other departments to promote the development and optimization of quality score system-related functions while identifying and addressing potential risks.
- Strong analytical and problem-solving skills, with the ability to analyze complex data and propose effective solutions.
- Minimum 3 years of experience in operations or data analysis, preferably in the food delivery, e-commerce, or logistics industries.
- Familiarity with data analysis tools such as SQL, with strong data processing and analysis skills.
- Excellent communication and coordination skills, with the ability to collaborate effectively with different departments.
- In-depth understanding of the rider ecosystem and delivery business, with the ability to think from the rider's perspective.
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São Paulo, São Paulo, Brasil beBeeDataDriven Tempo inteiro R$78.000 - R$98.000Enhance Rider Delivery Quality with Data-Driven InsightsAs a key player in our team, you will play a vital role in optimizing our quality score system to boost rider delivery quality, reduce cancellation and rejection rates, and improve user satisfaction.Quality Score System Optimization: Ensure the daily maintenance of the quality score system, monitoring...
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São Paulo, São Paulo, Brasil Keeta Tempo inteiroRider Quality Score Operations Senior Expert Responsibilities Quality Score System Optimization and Maintenance: Responsible for the daily maintenance of the existing quality score system, monitoring various metrics, and promptly identifying and resolving potential issues. Continuously optimize the quality score calculation model based on business...
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São Paulo, São Paulo, Brasil Keeta Tempo inteiroResponsibilities: Quality Score System Optimization and Maintenance: Responsible for the daily maintenance of the existing quality score system, monitoring various metrics, and promptly identifying and resolving potential issues. Continuously optimize the quality score calculation model based on business development and rider feedback to enhance its...
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São Paulo, São Paulo, Brasil Keeta Tempo inteiroResponsibilities:- Quality Score System Optimization and Maintenance: Responsible for the daily maintenance of the existing quality score system, monitoring various metrics, and promptly identifying and resolving potential issues. Continuously optimize the quality score calculation model based on business development and rider feedback to enhance its...
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São Paulo, São Paulo, Brasil Keeta Tempo inteiroResponsibilities: Quality Score System Optimization and Maintenance: Responsible for the daily maintenance of the existing quality score system, monitoring various metrics, and promptly identifying and resolving potential issues. Continuously optimize the quality score calculation model based on business development and rider feedback to enhance its...
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São Paulo, São Paulo, Brasil Keeta Tempo inteiroResponsibilities:1. Quality Score System Optimization and Maintenance:Responsible for the daily maintenance of the existing quality score system, monitoring various metrics, and promptly identifying and resolving potential issues. Continuously optimize the quality score calculation model based on business development and rider feedback to enhance its...
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Rider Quality Score Operations Senior Expert
Há 21 horas
São Paulo, São Paulo, Brasil Keeta Tempo inteiro US$90.000 - US$120.000 por anoResponsibilities:Quality Score System Optimization and Maintenance: Responsible for the daily maintenance of the existing quality score system, monitoring various metrics, and promptly identifying and resolving potential issues. Continuously optimize the quality score calculation model based on business development and rider feedback to enhance its fairness...
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São Paulo, São Paulo, Brasil beBeeOptimization Tempo inteiro R$76.000 - R$118.000Job Title: Rider Quality Score Operations Senior Expert">Key Responsibilities:Optimize and Maintain the Quality Score System: Rewarding expertise in daily maintenance of the existing quality score system, monitoring diverse metrics, and promptly identifying and resolving potential issues. Continuous optimization of the quality score calculation model based...
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Quality Score Operations Expert
Há 6 dias
São Paulo, São Paulo, Brasil beBeeDataAnalyst Tempo inteiro R$78.400 - R$114.960Our team is looking for an expert in quality score operations to improve the overall delivery experience. Your primary responsibility will be to analyze data and develop strategies to enhance operational efficiency.About the RoleYou will work closely with cross-functional teams to optimize quality score calculation models, ensuring fairness and...
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São Paulo, São Paulo, Brasil Keeta Tempo inteiroResponsibilities: Quality Score System Optimization and Maintenance: Responsible for the daily maintenance of the existing quality score system, monitoring various metrics, and promptly identifying and resolving potential issues. Continuously optimize the quality score calculation model based on business development and rider feedback to enhance its fairness...
