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Chargeback Data Analyst
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About Fraud Deflect
Fraud Deflect is a pioneering company in the field of Friendly Fraud and Chargeback Management. Our mission is to bring transparency and integrity to an industry plagued by lack of trust.
Job Description
We are seeking a highly skilled Chargeback Data Analyst to join our team. As a Chargeback Data Analyst, you will be responsible for analyzing and interpreting data to identify trends and patterns related to chargebacks.
Key Responsibilities
- Analyzing and interpreting data to identify trends and patterns related to chargebacks
- Developing and maintaining data models to support business decisions
- Communicating complex data insights to stakeholders
- Collaborating with cross-functional teams to drive business outcomes
Requirements
- Strong analytical skills and proficiency in data analytics and statistics
- Ability to visualize data and build reports using tools like Tableau or QuickSight
- Experience with data modeling and data mining
- Strong understanding of technical and financial aspects of VISA and Mastercard tools and alert process
- Excellent communication and presentation skills
- Ability to work independently and as part of a team
- Self-starter with strong problem-solving skills
Preferred Qualifications
- SQL expertise
- Experience with customer-facing roles