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Senior Manager of Translation Projects

2 meses atrás

São Paulo, São Paulo, Brasil IQVIA Tempo inteiro

In collaboration with the broader Project Management division, the Translation Project Management Team Leader plays a pivotal role in guiding a team comprised of Senior Project Managers, Project Managers, and Junior Project Managers. This position is crucial for ensuring that translation and localization initiatives meet IQVIA's high standards and align with client expectations.


  • Oversee daily operations and provide mentorship to a diverse team of Project Managers at various levels.
  • Drive the recruitment and selection process for new team members.
  • Guarantee compliance with relevant IQVIA protocols and standard operating procedures.
  • Uphold adherence to the Quality Management System across the team.
  • Develop and evaluate comprehensive Corrective and Preventive Action (CAPA) plans in response to any issues.
  • Coordinate the distribution and assignment of translation projects among Project Managers based on specific project needs.
  • Serve as the main escalation point for both internal and external clients, managing their requirements effectively.
  • Support the introduction of new services and processes within the team.
  • Assist Senior Project Managers in managing client relationships and ensuring effective onboarding processes.
  • Monitor team performance against key performance indicators (KPIs) and implement necessary actions when targets are not achieved.
  • Collaborate with the Training Lead to facilitate the training and development of junior team members.
Qualifications:

  • A minimum of 5 years of experience in Project Management within the Language Services sector, including people management experience.
  • A Bachelor's degree, preferably in a linguistic, business, or scientific discipline.
  • Fluency in English is required; proficiency in an additional language is a plus.
  • Exceptional written and verbal communication skills.
  • Strong attention to detail to maintain high-quality standards.
  • Ability to meet tight deadlines while managing competing priorities and adapting to changing demands.
  • Proficient problem-solving and analytical skills, including data collection, management, and presentation.
  • Capacity to follow directions and work autonomously while demonstrating initiative.
  • Advanced IT skills are essential.
  • Experience with Translation Management Systems (TMS) and Computer-Assisted Translation (CAT) tools; familiarity with XTRF and/or memoQ is highly desirable.
  • Ability to build and sustain effective working relationships with colleagues, management, and clients.

IQVIA stands as a premier global provider of advanced analytics, technology solutions, and clinical research services tailored for the life sciences sector.

We are committed to advancing the fields of human science and data science to create significant impacts that contribute to a healthier world.

Learn more at